Welcome to the Blavatnik School of Government IT and AV document wiki.
This website contains information about the School's ICT team, the services that we offer, and user guides and help documentation.
On a day to day basis, the ICT team provides IT and AV support, software, hardware and services to Blavatnik School Faculty, Staff, Students and Visitors through the ICT Service Desk.
You can find out more about the ICT Team and our wider activities here.
If you cannot find help you need in the service descriptions, support articles or FAQs on these pages, please log a service ticket using one of these methods:
Email: ictservice@bsg.ox.ac.uk
Our service hours are 9am-5pm Monday - Friday. We are closed on evenings, weekends and bank holidays, except where a bank holiday scheduled as a teaching day.
The BSG ICT Team offer a range of AV and IT Services, directly or through partners. Please follow the links below to learn more about our services and how to access them along with technical support information.
Desktop and Laptop computers
Email and calendaring
File storage
Phone system (Chorus)
Printing, Scanning and Copying
AV support for scheduled teaching
Support for AV enabled rooms
Video Conferencing
AV support for BSG events
AV support for external events
Filming, sound recording and editing services
Digital signage
Wireless network access
Apple macOS
Apple iOS
WiFi/Event WiFi
Virtual private network - remote network access (you must log in above to view these pages)
General instructions
Microsoft Windows
Android
Troubleshooting
Follow Me printing
Apple macOS and Apple macOS Guest Printing
Windows 7 and Windows Guest Printing
Web Printing
Manually connecting to BSG Fileshares - Apple macOS
Adding Fileshares to Finder Favourites - Apple macOS
Accessing the MPP Student Timetable
macOS Calendar
macOS Microsoft Outlook
Windows Microsoft Outlook
iOS Calendar
Android Calendar
Chorus Voicemail
Chorus User Guide
There is also an internal documentation section for IT Support Staff.
