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Last updated at 2019-10-01 13:38:35 by bsog0138
Differences between revisions 49 and 62 (spanning 13 versions)
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= BSG ICT Services =
Welcome to the Blavatnik School of Government IT and AV document wiki.
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= BSG IT Wiki = This website contains information about the School's ICT team, the services that we offer, and user guides and help documentation.
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Welcome to the Blavatnik School of Government IT documentation wiki. This is a project in its early stages with the goal to provide end-user documentation of the School's key IT and AV facilities. == The ICT Team ==

On a day to day basis, the ICT team provides IT and AV support, software, hardware and services to Blavatnik School Faculty, Staff, Students and Visitors through the ICT Service Desk.

You can find out more about the ICT Team and our wider activities [[ICTTeam|here]].
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If you cannot find help in the self service articles on these pages please log a ticket using one of these methods: If you cannot find help you need in the service descriptions, support articles or FAQs on these pages, please log a service ticket using one of these methods:
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 *Email: ictservice@bsg.ox.ac.uk
 *Phone: 14364
 *Office: 2.19		  * Email: ictservice@bsg.ox.ac.uk
 * Phone: 14364
 * Office: 2.14
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* [[ITProvision|Desktop and Laptop computers]] === IT Services ===
 * [[ITProvision|Desktop and Laptop computers]]


=== AV Services ===
 * [[AVProvision/Teaching|AV support for scheduled teaching]]

 * [[AVProvision/MtgRoom|Support for AV enabled rooms]]

 * [[AVProvision/VidCon|Video Conferencing]]

 * [[AVProvision/Events|AV support for BSG events]]

 * [[AVProvision/Events|AV support for external events]]

 * [[AVProvision/production|Filming, sound recording and editing services]]
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 * [[WiFi|Wireless network access]]
  * [[WiFi/macOS|Apple macOS]]
  * [[WiFi/iOS|Apple iOS]]
  * [[WiFi/Event WiFi]]
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 * [[WiFi|Wireless network access]]
   * [[WiFi/macOS|Apple macOS]]
   * [[WiFi/iOS|Apple iOS]]
   * [[WiFi/Event WiFi]]
 
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  * [[VPN/config|General instructions]]
  * [[VPN/config/macOS|Apple macOS]]
   * [[VPN/config/iOS|Apple iOS]]
  * [[VPN/config/Windows|Microsoft Windows]]
   * [[VPN/config/Android|Android]]
  * [[VPN/config/Troubleshooting|Troubleshooting]]		   * [[VPN/config|General instructions]]
  * [[VPN/config/macOS|Apple macOS]]
  * [[VPN/config/iOS|Apple iOS]]
 * [[VPN/config/Windows|Microsoft Windows]]
  * [[VPN/config/Android|Android]]
 * [[VPN/config/Troubleshooting|Troubleshooting]]
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  * [[FMPrinting/macOS|Apple macOS]] and [[FMPrinting/macOSGuest|Apple macOS Guest Printing]]
   * [[FMPrinting/Windows7|Windows 7]] and [[FMPrinting/Windows7Guest|Windows Guest Printing]]
   * [[FMPrinting/WebPrint|Web Printing]]		   * [[FMPrinting/macOS|Apple macOS]] and [[FMPrinting/macOSGuest|Apple macOS Guest Printing]]
  * [[FMPrinting/Windows7|Windows 7]] and [[FMPrinting/Windows7Guest|Windows Guest Printing]]
  * [[FMPrinting/WebPrint|Web Printing]]
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  *[[FileShare/macOS|Manually connecting to BSG Fileshares - Apple macOS]]
   *[[FileShare/macOSFinderFav|Adding Fileshares to Finder Favourites - Apple macOS]]
   * [[FileShare/macOS|Manually connecting to BSG Fileshares - Apple macOS]]
  * [[FileShare/macOSFinderFav|Adding Fileshares to Finder Favourites - Apple macOS]]
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   * [[MPPTimetable/macOS|macOS Calendar]]
  * [[MPPTimetable/macOS-MSO|macOS Microsoft Outlook]]
   * [[MPPTimetable/windows|Windows Microsoft Outlook]]
   * [[MPPTimetable/iOS|iOS Calendar]]
  * [[MPPTimetable/Android|Android Calendar]]		   * [[MPPTimetable/macOS|macOS Calendar]]
 * [[MPPTimetable/macOS-MSO|macOS Microsoft Outlook]]
  * [[MPPTimetable/windows|Windows Microsoft Outlook]]
  * [[MPPTimetable/iOS|iOS Calendar]]
 * [[MPPTimetable/Android|Android Calendar]]
 * Chorus
  * [[ChorusVoicemail|Chorus Voicemail]]
  * [[ChorusUserGuide|Chorus User Guide]]

BSG ICT Services

Welcome to the Blavatnik School of Government IT and AV document wiki.

This website contains information about the School's ICT team, the services that we offer, and user guides and help documentation.

The ICT Team

On a day to day basis, the ICT team provides IT and AV support, software, hardware and services to Blavatnik School Faculty, Staff, Students and Visitors through the ICT Service Desk.

You can find out more about the ICT Team and our wider activities here.

Requesting Support

If you cannot find help you need in the service descriptions, support articles or FAQs on these pages, please log a service ticket using one of these methods:

ICT Services

The BSG ICT Team offer a range of AV and IT Services, directly or through partners.

IT Services

AV Services

Help Articles

There is also an internal documentation section for IT Support Staff.