BSG ICT Services
Welcome to the Blavatnik School of Government IT and AV document and support wiki.
This site contains information about the School's ICT team, and the services that we offer, along with user guides and help documentation.
The ICT Team
The ICT team is directly employed by the School to provide IT and AV support, software, hardware and services to Blavatnik School Faculty, Staff, Students and Visitors through the ICT Service Desk.
The team also offer advice and advanced services, including;
- Audio and Video production
- IT consultancy, including support for complex IT projects.
You can find out more about the ICT Team and our wider activities here.
Requesting Support
If you cannot find help you need in the service descriptions, support articles or FAQs on these pages, please log a service ticket using one of these methods:
Phone |
Office |
|
(01865 6) 14364 |
2.14 |
Our service hours are 9am-5pm Monday - Friday. We are closed on evenings, weekends and bank holidays, except where a bank holiday scheduled as a teaching day.
ICT Services
The BSG ICT Team offer a range of AV and IT Services, directly or through partners. Please follow the links below to learn more about our services and how to access them along with technical support information.
IT Policies
Acceptable Use of IT Equipment and Services
IT Support
BSG VPN (you must log in above to view these pages)
Collaboration and Remote working
IT Support for Teaching
AV Services
Help Articles
- Chorus
Service Catalogue
There is also an internal documentation section for IT Support Staff.