Welcome to the Blavatnik School of Government IT and AV document and support wiki.
This site contains information about the School's ICT team, and the services that we offer, along with user guides and help documentation.
The ICT team is directly employed by the School to provide IT and AV support, software, hardware and services to Blavatnik School Faculty, Staff, Students and Visitors through the ICT Service Desk.
The team also offer advice and advanced services, including;
You can find out more about the ICT Team and our wider activities here.
If you cannot find help you need in the service descriptions, support articles or FAQs on these pages, please log a service ticket using one of these methods:
Email
Phone
Office
ict@bsg.ox.ac.uk
(01865 6) 14364
2.14
Our service hours are 9am-5pm Monday - Friday. We are closed on evenings, weekends and bank holidays, except where a bank holiday scheduled as a teaching day.
The BSG ICT Team offer a range of AV and IT Services, directly or through partners. Please follow the links below to learn more about our services and how to access them along with technical support information.
Information Security
Acceptable Use of IT Equipment and Services
Printing and Copying Policy
Telephone Policy
Hardware Disposal Policy
Desktop and Laptop computers
Email and calendaring
File storage
BSG VPN (you must log in above to view these pages)
File encryption
Whole disk encryption
Phone system (Chorus)
Printing, Scanning and Copying
Booking meeting rooms and teaching spaces
Wireless network access
Custom Wireless networks for Events
Free Software
Accessing the MPP Student Timetable
AV support for scheduled teaching
Support for AV enabled rooms
Video Conferencing
AV support for BSG events
AV support for external events
Filming, sound recording and editing services
Digital signage
BSG ICT Service Catalogue
There is also an internal documentation section for IT Support Staff.
