Email & Calendar Service

Service Information

The Nexus email service is provided by IT Services. The Blavatnik School ICT service desk offers the first line of support for School users, the team will escalate any issues that cannot be resolved within the School to the Nexus Support team at IT Services.

The Nexus email and calendar services are based on the Office 365 cloud service, and from UK and EU data centres on behalf of the University of Oxford. The service offers 50GB mailbox quota.

Help Articles

The main IT Services help pages collate lots of useful articles with information about setting up and using the Nexus 365 services:

• http://help.it.ox.ac.uk/nexus365/index

The School's ICT team have prepared some help articles for common issues using the Oxford Nexus Service that are not on the IT Services support pages:

• Shared Mailbox Creation

• Delegation Requests

• Sharing Calendars

• Mailbox Deletion

• Add the MPP Timetable Calendar to Microsoft Outlook 2016 for Mac

• Adding a Room booking to a meeting

Nexus 365 Migration

Getting Started Guide for Mac

Nexus365-getting-Started-Guide-Mac.pdf

Getting Started Guide for Windows

http://help.it.ox.ac.uk/nexus365/email-via-outlook

FAQs

Requesting Support

If you are unable to resolve your query or support issue you can request help in the following ways:

All technical issues or queries are supported by the ICT Service Desk, please email ictservice@bsg.ox.ac.uk to log your request.