BSG IT Wiki

Welcome to the Blavatnik School of Government IT documentation wiki. This is a project in its early stages with the goal to provide end-user documentation of the School's key IT and AV facilities.

Requesting Support

If you cannot find help in the self service articles on these pages please log a ticket using one of these methods:

• Email: ictservice@bsg.ox.ac.uk

• Phone: 14364
• Office: 2.19

Help Articles

• Wireless network access

  • Apple macOS

  • Apple iOS

  • WiFi/Event WiFi

• Virtual private network - remote network access (you must log in above to view these pages)

  • General instructions

  • Apple macOS

  • Apple iOS

  • Microsoft Windows

  • Android

  • Troubleshooting

• Follow Me printing

  • Apple macOS and Apple macOS Guest Printing

  • Windows 7 and Windows Guest Printing

  • Web Printing

• File Storage

  • Manually connecting to BSG Fileshares - Apple macOS

  • Adding Fileshares to Finder Favourites - Apple macOS

• Accessing the MPP Student Timetable

  • macOS Calendar

  • macOS Microsoft Outlook

  • Windows Microsoft Outlook

  • iOS Calendar

  • Android Calendar

There is also an internal documentation section for IT Support Staff.