• Diff for "ChorusUserGuide"
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'''[[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Blind Transfer]]''' - Manager/EA phones
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'''[[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Blind Transfer]]''' - Manager/EA phones
'''Call Centres'''

'''[[http://help.it.ox.ac.uk/chorus/call_history|Call history]]'''

 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Overview|Overview of call history]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Locating|Locating call history]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Sort|Sort call history by date]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Filter|Filter call history by type]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_ContactDetails|View contact details from call history]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Conferences|Conference calls in call history]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Calling|Calling a number from call history]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_CommsOptions|Other communication options from call history]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_DeletingSingleEntries|Deleting single entries from history]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_DeletingAll|Deleting all call history]]
 * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Printing|Print your Call History]]
 * [[https://weblearn.ox.ac.uk/access/content/group/5963d612-9d29-4370-b23a-afc2b5578182/Web%20Client/index.html|VIDEO: Watch a video on call history]]

[[http://help.it.ox.ac.uk/chorus/call_forwarding|Call forwarding]]

 * [[http://help.it.ox.ac.uk/chorus/call_forwarding#Forwarding_Overview|Overview of call forwarding]]
 * [[http://help.it.ox.ac.uk/chorus/call_forwarding#Forwarding_Activate|Activating call forwarding]]
 * ‘Manager / Executive Assistant’ configuration - see [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Getting started with the 'Manager / EA' configuration]]

'''Call Waiting''' - [[http://help.it.ox.ac.uk/chorus/frequently-asked-questions#chorus_call_waiting|How does Chorus deal with call waiting - i.e. I receive a call when I am already in one?]]

'''Change '''the [[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Chorus-Phone-Guide-.pdf|Ring tone]] on desk phone

'''Change '''the [[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Chorus-Phone-Guide-.pdf|V]][[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Chorus-Phone-Guide-.pdf|olume]] on desk phone

'''[[http://help.it.ox.ac.uk/chorus/instant-messaging|Chat (Instant Messaging)]]'''

 * [[http://help.it.ox.ac.uk/chorus/instant-messaging#IM_Overview|Overview of instant messaging]]
 * [[http://help.it.ox.ac.uk/chorus/instant-messaging#IM_Sending|Sending an instant message]]
 * [[http://help.it.ox.ac.uk/chorus/instant-messaging#IM_Notifications|Notifications of instant Messages]]
 * [[http://help.it.ox.ac.uk/chorus/instant-messaging#IM_Replying|Receiving and replying to an instant message]]
 * [[https://weblearn.ox.ac.uk/access/content/group/5963d612-9d29-4370-b23a-afc2b5578182/Web%20Client/index.html|VIDEO: Watch a video on Chat (Instant Messaging)]]

'''[[http://help.it.ox.ac.uk/chorus/supported-devices|Chorus Supported Devices]]''' (i.e. desk phones and headsets which work with the Chorus system)

'''[[http://help.it.ox.ac.uk/chorus/contacts-and-directory|Contacts and Directory]]'''

 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory|Overview of directory and contacts]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#finding_directory_and_contacts|Finding the directory and contacts]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#minimise_maximise_the_directory|Minimise / maximise the directory and contacts pane]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#searching_the_directory|Searching the directory]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#clearing_search_results|Clearing search results from the directory]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#calling_number_from_directory|Calling a number from the directory]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#other_communication_options|Other communication options]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#adding_a_contact_from_directory|Adding a contact from the directory]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#adding_an_external_contact|Adding an external contact (not in directory)]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#adding_a_contact_from_call_history_or_vm|Adding a Contact from call history / voicemail]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#deleting_contacts|Deleting contacts]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#creating_a_contact_group|Creating a contact group]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#adding_removing_group_contacts|Adding / removing contacts to / from a group]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#filtering_contacts_by_group|Filtering contacts by group]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#deleting_a_contact_group|Deleting a contact group]]
 * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#calling_a_group_and_other_options|Calling a group and other group communication options]]
 * [[https://weblearn.ox.ac.uk/access/content/group/5963d612-9d29-4370-b23a-afc2b5578182/Web%20Client/index.html|VIDEO: Watch a video on contacts]]

'''Conferencing''', see [[http://help.it.ox.ac.uk/chorus/atoz#T|Teleconferencing]]

'''[[http://help.it.ox.ac.uk/chorus/criticallines|Critical Lines]]'''

''[[http://help.it.ox.ac.uk/chorus/atoz#top|return to top]]''

Index of Chorus Web Pages

A B C D E F G H I J K L M N O P Q R S T U V W X Y Z

35G Quick Reference Guide

55G Quick Reference Guide

60G Quick Reference Guide see 55G Quick Reference Guide

Getting Started - Quick Reference Guide (print version)

Accounts, PINS and Passwords

Ad-hoc conference - see Teleconferencing

Administrators - Business Administration information

Analogue Telephone Extensions

Announced Transfer - Manager/EA phones

Answering calls on Manager/EA phones

Android app - see OSMO for Android

Autopilot

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Blind Transfer - Manager/EA phones

Call Centres

Call history

Call forwarding

Call Waiting - How does Chorus deal with call waiting - i.e. I receive a call when I am already in one?

Change the Ring tone on desk phone

Change the Volume on desk phone

Chat (Instant Messaging)

Chorus Supported Devices (i.e. desk phones and headsets which work with the Chorus system)

Contacts and Directory

Conferencing, see Teleconferencing

Critical Lines

return to top