• Diff for "ITProvision/Printing"
Last updated at 2017-12-01 12:09:50 by bsog0078
Differences between revisions 1 and 10 (spanning 9 versions)
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= Printing, Scanning and Copying Service =
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== Service Description == = Printing Service =
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The printing, scanning and copying service refers to the operation of follow-me printing service and the hardware printers and scanners, also known as Multi-Function Devices (MFDs). The service also supports the printer setup on managed computers, and the configuration and support of the Print server software. == Service Information ==
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== Availability == The printing service covers all aspects of printing, copying and scanning at the Blavatnik School including;
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The service is expected to be available 24 x 7 x 365, however some service elements, for example toners & paper levels are monitored and maintained during core service desk hours. * Printers / Multifunctional Devices (MFDs)
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== Target Availability == * Print Server and software

* PaperCut follow me print service, University card based print release and Webprint software.

* Packaged printer drivers for BSG supported Mac and Windows computers.
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== Backup == The full service description can be found [[ServiceDescriptions/Printing|here]]

== Help Articles ==
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== Responsible Teams ==
== FAQs ==
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== Service Owner ==


== Service Representative ==


== Service Criticality ==
 == Information for Support Staff ==

Printing Service

Service Information

The printing service covers all aspects of printing, copying and scanning at the Blavatnik School including;

* Printers / Multifunctional Devices (MFDs)

* Print Server and software

* PaperCut follow me print service, University card based print release and Webprint software.

* Packaged printer drivers for BSG supported Mac and Windows computers.

The full service description can be found here

Help Articles

FAQs

Information for Support Staff