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= Printing Service =

== Service Information ==

The printing service covers all aspects of printing, copying and scanning at the Blavatnik School including;

 * Printers / Multifunctional Devices (MFDs)

 * Print Server and software

 * PaperCut follow me print service, University card based print release and Webprint software.

 * Packaged printer drivers for BSG supported Mac and Windows computers.

The full service description can be found [[ServiceDescriptions/Printing|here]]

== Help Articles ==

An [[FMPrinting| overview]] of the Follow-Me print service.

 * Printing from BSG managed [[FMPrinting/macOS|Apple macOS]] computers.
 * Printing from [[FMPrinting/macOSGuest|Apple macOS Guest computers]], i.e. Mac computers not supplied or managed by the Blavatnik School.

 * Printing from BSG managed [[FMPrinting/Windows7|Windows 7]] computers.
 * Printing from [[FMPrinting/Windows7Guest|Windows Guest computers]],  i.e. Windows computers not supplied or managed by the Blavatnik School.

 * [[FMPrinting/WebPrint|Web Printing]], supports printing from smartphones, tablet computers and computers where it is not practical to install print drivers.

== FAQs ==

 * [[ITPolicies/Printing| Printing and copying Policy]]
 * [[FMPrinting/FAQ-BestPractice|Printing Best Practice]]
 * [[FMPrinting/FAQ-Copyright|Fair Use of Copyright materials]]
 * [[FMPrinting/FAQ-HighVolume| Large print runs, e.g. Conference Brochures]]
 * [[FMPrinting/FAQ-DesktopPrinters | Desktop & Unmanaged Printers]]


== Requesting Support ==

If you are unable to resolve your query or support issue you can request help in the following ways:

Stocks of '''toner, blank paper, toner waste containers and staples''' are managed by the Facilities helpdesk. Please email helpdesk@admin.ox.ac.uk.

All other technical issues or queries are supported by the ICT Service Desk, please email ictservice@bsg.ox.ac.uk to log your request.