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== Re-mounting Shared Folders on a Mac ==

Under some conditions your Mac laptop or desktop can lose the automatic connection to BSG-FS, removing your access to Live and your personal shared folder.
This most commonly happens when:
 
 * you connect or disconnect a laptop from a docking station.
 
 * your Mac wakes up from sleep.

 * your Mac is not regularly re-started.

If you see this issue on a regular basis please raise a support ticket by emailing [[mailto:ict@bsg.ox.ac.uk|ict@bsg.ox.ac.uk]]

== Resolution ==

 1. Open the 'Self Service' application from the "Applications" folder

 2. In the Categories box select on the Support link.

 3. Find the ''' Mount Departmental Shares ''' item, and select the ''' MOUNT SHARES ''' button.

  {{attachment:Self-Service-Mount.png|Self Service}}

 4. The shares will now be available in Finder.