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= Email & Calendar Service =

== Service Information ==

The Nexus email service is provided by IT Services. The Blavatnik School ICT service desk offers the first line of support for School users, the team will escalate any issues that cannot be resolved within the School to the Nexus Support team at IT Services.

The Nexus email and calendar services are based on the Office 365 cloud service, and from UK and EU data centres on behalf of the University of Oxford.
The service offers 50GB mailbox quota.                     

== Help Articles ==

The main IT Services help pages collate lots of useful articles with information about setting up and using the Nexus 365 services:

 *[[http://help.it.ox.ac.uk/nexus365/index|http://help.it.ox.ac.uk/nexus365/index]]

The School's ICT team have prepared some help articles for common issues using the Oxford Nexus Service that are not on the IT Services support pages:

 *[[ITProvision/email/Shared Mailbox Creation|Shared Mailbox Creation]]
 *[[ITProvision/email/delegation request|Delegation Requests]]
 *[[ITProvision/email/sharing calendar|Sharing Calendars]]
 *[[ITProvision/email/Mailbox Deletion request|Mailbox Deletion]]
 *[[MPPTimetable/macOS-MSO|Add the MPP Timetable Calendar to Microsoft Outlook 2016 for Mac]]
 *[[ITProvision/email/Room Bookings|Adding a Room booking to a meeting]]


== Nexus 365 Migration ==

Getting Started Guide for Mac

[[attachment:Nexus365-getting-Started-Guide-Mac.pdf]]

Getting Started Guide for Windows

[[http://help.it.ox.ac.uk/nexus365/email-via-outlook|http://help.it.ox.ac.uk/nexus365/email-via-outlook]]




== FAQs ==


== Requesting Support ==

If you are unable to resolve your query or support issue you can request help in the following ways:

All technical issues or queries are supported by the ICT Service Desk, please email ictservice@bsg.ox.ac.uk to log your request.