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Welcome to the Blavatnik School of Government IT and AV document wiki. Please follow this link to access our new support website:
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This website contains information about the School's ICT team, the services that we offer, and user guides and help documentation.

== The ICT Team ==



You can find out more about the ICT Team and our activities [[ICTTeam|here]].


== Requesting Support ==
If you cannot find help in the self service articles on these pages please log a ticket using one of these methods:

 * Email: ictservice@bsg.ox.ac.uk
 * Phone: 14364
 * Office: 2.14

== ICT Services ==
The BSG ICT Team offer a range of AV and IT Services, directly or through partners.

* [[ITProvision|Desktop and Laptop computers]]

== Help Articles ==
 * [[WiFi|Wireless network access]]
  * [[WiFi/macOS|Apple macOS]]
  * [[WiFi/iOS|Apple iOS]]
  * [[WiFi/Event WiFi]]

 * [[VPN|Virtual private network - remote network access]] (you must log in above to view these pages)
  * [[VPN/config|General instructions]]
  * [[VPN/config/macOS|Apple macOS]]
  * [[VPN/config/iOS|Apple iOS]]
  * [[VPN/config/Windows|Microsoft Windows]]
  * [[VPN/config/Android|Android]]
  * [[VPN/config/Troubleshooting|Troubleshooting]]

 * [[FMPrinting|Follow Me printing]]
  * [[FMPrinting/macOS|Apple macOS]] and [[FMPrinting/macOSGuest|Apple macOS Guest Printing]]
  * [[FMPrinting/Windows7|Windows 7]] and [[FMPrinting/Windows7Guest|Windows Guest Printing]]
  * [[FMPrinting/WebPrint|Web Printing]]

 * File Storage
  * [[FileShare/macOS|Manually connecting to BSG Fileshares - Apple macOS]]
  * [[FileShare/macOSFinderFav|Adding Fileshares to Finder Favourites - Apple macOS]]

 * [[MPPTimetable|Accessing the MPP Student Timetable]]
  * [[MPPTimetable/macOS|macOS Calendar]]
  * [[MPPTimetable/macOS-MSO|macOS Microsoft Outlook]]
  * [[MPPTimetable/windows|Windows Microsoft Outlook]]
  * [[MPPTimetable/iOS|iOS Calendar]]
  * [[MPPTimetable/Android|Android Calendar]]
 * Chorus
  * [[ChorusVoicemail|Chorus Voicemail]]
  * [[ChorusUserGuide|Chorus User Guide]]

There is also an [[itss|internal documentation section for IT Support Staff]].		 https://ict.bsg.ox.ac.uk

BSG ICT Services

Please follow this link to access our new support website:

https://ict.bsg.ox.ac.uk