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Welcome to the Blavatnik School of Government IT and AV document wiki. This website contains information about the School's ICT team, the services that we offer, and user guides and help documentation. Please follow this link to access our new support website:
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== The ICT Team ==


== Requesting Support ==
If you cannot find help in the self service articles on these pages please log a ticket using one of these methods:

 * Email: ictservice@bsg.ox.ac.uk
 * Phone: 14364
 * Office: 2.14

== ICT Services ==
The BSG ICT Team offer a range of AV and IT Services, directly or through partners.

* [[ITProvision|Desktop and Laptop computers]]

== Help Articles ==
 * [[WiFi|Wireless network access]]
  * [[WiFi/macOS|Apple macOS]]
  * [[WiFi/iOS|Apple iOS]]
  * [[WiFi/Event WiFi]]

 * [[VPN|Virtual private network - remote network access]] (you must log in above to view these pages)
  * [[VPN/config|General instructions]]
  * [[VPN/config/macOS|Apple macOS]]
  * [[VPN/config/iOS|Apple iOS]]
  * [[VPN/config/Windows|Microsoft Windows]]
  * [[VPN/config/Android|Android]]
  * [[VPN/config/Troubleshooting|Troubleshooting]]

 * [[FMPrinting|Follow Me printing]]
  * [[FMPrinting/macOS|Apple macOS]] and [[FMPrinting/macOSGuest|Apple macOS Guest Printing]]
  * [[FMPrinting/Windows7|Windows 7]] and [[FMPrinting/Windows7Guest|Windows Guest Printing]]
  * [[FMPrinting/WebPrint|Web Printing]]

 * File Storage
  * [[FileShare/macOS|Manually connecting to BSG Fileshares - Apple macOS]]
  * [[FileShare/macOSFinderFav|Adding Fileshares to Finder Favourites - Apple macOS]]

 * [[MPPTimetable|Accessing the MPP Student Timetable]]
  * [[MPPTimetable/macOS|macOS Calendar]]
  * [[MPPTimetable/macOS-MSO|macOS Microsoft Outlook]]
  * [[MPPTimetable/windows|Windows Microsoft Outlook]]
  * [[MPPTimetable/iOS|iOS Calendar]]
  * [[MPPTimetable/Android|Android Calendar]]
 * Chorus
  * [[ChorusVoicemail|Chorus Voicemail]]
  * [[ChorusUserGuide|Chorus User Guide]]

There is also an [[itss|internal documentation section for IT Support Staff]].		 https://ict.bsg.ox.ac.uk

BSG ICT Services

Please follow this link to access our new support website:

https://ict.bsg.ox.ac.uk