=== Index of Chorus Web Pages === [[http://help.it.ox.ac.uk/chorus/atoz#A|A]] [[http://help.it.ox.ac.uk/chorus/atoz#B|B]] [[http://help.it.ox.ac.uk/chorus/atoz#C|C]] [[http://help.it.ox.ac.uk/chorus/atoz#D|D]] [[http://help.it.ox.ac.uk/chorus/atoz#E|E]] [[http://help.it.ox.ac.uk/chorus/atoz#F|F]] [[http://help.it.ox.ac.uk/chorus/atoz#G|G]] [[http://help.it.ox.ac.uk/chorus/atoz#H|H]] [[http://help.it.ox.ac.uk/chorus/atoz#I|I]] J K L [[http://help.it.ox.ac.uk/chorus/atoz#M|M]] [[http://help.it.ox.ac.uk/chorus/atoz#N|N]] [[http://help.it.ox.ac.uk/chorus/atoz#O|O]] [[http://help.it.ox.ac.uk/chorus/atoz#P|P]] [[http://help.it.ox.ac.uk/chorus/atoz#Q|Q]] [[http://help.it.ox.ac.uk/chorus/atoz#R|R]] [[http://help.it.ox.ac.uk/chorus/atoz#S|S]] [[http://help.it.ox.ac.uk/chorus/atoz#T|T]] [[http://help.it.ox.ac.uk/chorus/atoz#U|U]] [[http://help.it.ox.ac.uk/chorus/atoz#V|V]] [[http://help.it.ox.ac.uk/chorus/atoz#W|W]] X Y Z [[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Quick_Reference_Card_OpenScape_Desk_Phone_IP_35G.pdf|35G Quick Reference Guide]] [[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Quick_Reference_Card_OpenScape_Desk_Phone_IP_55G.pdf|55G Quick Reference Guide]] 60G Quick Reference Guide see [[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Quick_Reference_Card_OpenScape_Desk_Phone_IP_55G.pdf|55G Quick Reference Guide]] [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide_web.pdf|Getting Started - Quick Reference Guide]] ([[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Chorus-Phone-Guide-.pdf|print version]]) [[http://help.it.ox.ac.uk/chorus/accounts-and-passwords|Accounts, PINS and Passwords]] '''Ad-hoc conference''' - see [[http://help.it.ox.ac.uk/chorus/atoz#T|Teleconferencing]] '''Administrators '''- [[http://help.it.ox.ac.uk/chorus/business-administration|Business Administration]] information '''[[http://help.it.ox.ac.uk/chorus/analogue-telephone-extensions|Analogue Telephone Extensions]]''' '''[[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Announced Transfer]]''' - Manager/EA phones '''[[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Answering calls]]''' on Manager/EA phones '''Android app''' - see [[http://help.it.ox.ac.uk/chorus/atoz#osmo-android|OSMO for Android]] '''[[http://help.it.ox.ac.uk/chorus/preferred_devices#PD_Autopilot|Autopilot]]''' ''[[http://help.it.ox.ac.uk/chorus/atoz#top|return to top]]'' '''[[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Blind Transfer]]''' - Manager/EA phones '''Call Centres''' '''[[http://help.it.ox.ac.uk/chorus/call_history|Call history]]''' * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Overview|Overview of call history]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Locating|Locating call history]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Sort|Sort call history by date]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Filter|Filter call history by type]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_ContactDetails|View contact details from call history]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Conferences|Conference calls in call history]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Calling|Calling a number from call history]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_CommsOptions|Other communication options from call history]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_DeletingSingleEntries|Deleting single entries from history]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_DeletingAll|Deleting all call history]] * [[http://help.it.ox.ac.uk/chorus/call_history#CallHistory_Printing|Print your Call History]] * [[https://weblearn.ox.ac.uk/access/content/group/5963d612-9d29-4370-b23a-afc2b5578182/Web%20Client/index.html|VIDEO: Watch a video on call history]] [[http://help.it.ox.ac.uk/chorus/call_forwarding|Call forwarding]] * [[http://help.it.ox.ac.uk/chorus/call_forwarding#Forwarding_Overview|Overview of call forwarding]] * [[http://help.it.ox.ac.uk/chorus/call_forwarding#Forwarding_Activate|Activating call forwarding]] * ‘Manager / Executive Assistant’ configuration - see [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Getting started with the 'Manager / EA' configuration]] '''Call Waiting''' - [[http://help.it.ox.ac.uk/chorus/frequently-asked-questions#chorus_call_waiting|How does Chorus deal with call waiting - i.e. I receive a call when I am already in one?]] '''Change '''the [[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Chorus-Phone-Guide-.pdf|Ring tone]] on desk phone '''Change '''the [[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Chorus-Phone-Guide-.pdf|V]][[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Chorus-Phone-Guide-.pdf|olume]] on desk phone '''[[http://help.it.ox.ac.uk/chorus/instant-messaging|Chat (Instant Messaging)]]''' * [[http://help.it.ox.ac.uk/chorus/instant-messaging#IM_Overview|Overview of instant messaging]] * [[http://help.it.ox.ac.uk/chorus/instant-messaging#IM_Sending|Sending an instant message]] * [[http://help.it.ox.ac.uk/chorus/instant-messaging#IM_Notifications|Notifications of instant Messages]] * [[http://help.it.ox.ac.uk/chorus/instant-messaging#IM_Replying|Receiving and replying to an instant message]] * [[https://weblearn.ox.ac.uk/access/content/group/5963d612-9d29-4370-b23a-afc2b5578182/Web%20Client/index.html|VIDEO: Watch a video on Chat (Instant Messaging)]] '''[[http://help.it.ox.ac.uk/chorus/supported-devices|Chorus Supported Devices]]''' (i.e. desk phones and headsets which work with the Chorus system) '''[[http://help.it.ox.ac.uk/chorus/contacts-and-directory|Contacts and Directory]]''' * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory|Overview of directory and contacts]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#finding_directory_and_contacts|Finding the directory and contacts]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#minimise_maximise_the_directory|Minimise / maximise the directory and contacts pane]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#searching_the_directory|Searching the directory]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#clearing_search_results|Clearing search results from the directory]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#calling_number_from_directory|Calling a number from the directory]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#other_communication_options|Other communication options]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#adding_a_contact_from_directory|Adding a contact from the directory]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#adding_an_external_contact|Adding an external contact (not in directory)]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#adding_a_contact_from_call_history_or_vm|Adding a Contact from call history / voicemail]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#deleting_contacts|Deleting contacts]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#creating_a_contact_group|Creating a contact group]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#adding_removing_group_contacts|Adding / removing contacts to / from a group]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#filtering_contacts_by_group|Filtering contacts by group]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#deleting_a_contact_group|Deleting a contact group]] * [[http://help.it.ox.ac.uk/chorus/contacts-and-directory#calling_a_group_and_other_options|Calling a group and other group communication options]] * [[https://weblearn.ox.ac.uk/access/content/group/5963d612-9d29-4370-b23a-afc2b5578182/Web%20Client/index.html|VIDEO: Watch a video on contacts]] '''Conferencing''', see [[http://help.it.ox.ac.uk/chorus/atoz#T|Teleconferencing]] '''[[http://help.it.ox.ac.uk/chorus/criticallines|Critical Lines]]''' ''[[http://help.it.ox.ac.uk/chorus/atoz#top|return to top]]'' '''Desk phone''', see [[http://help.it.ox.ac.uk/chorus/desk_phones|Phones - Call handling (desk phones)]] '''[[http://help.it.ox.ac.uk/chorus/desktop-client|Desktop Client]]''' * [[http://help.it.ox.ac.uk/chorus/desktop-client|Overview of the desktop client]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#Desktop_Client_Vs_Web_Portal|Desktop client versus the web portal]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#Desktop_Client_Install_Launch|Installing and launching the desk top client]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#Desktop_Client_Navigation|Navigating the desktop client]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#DesktopClient_Softphone_Controls|Softphone call controls]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#SoftPhone_Preferred_Device|Setting the Softphone as a preferred device]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#DesktopClient_MakeCall|Making a call with the softphone]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#DesktopClient_AnswerCall|Answering a call with the softphone]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#DesktopClient_EndCall|Ending a call with the softphone]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#DesktopClient_CallonHold|Putting a call on hold with the softphone]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#DesktopClient_Transfer_Number|Transferring a call to another number with the softphone]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#DesktopClient_Deflecting|Deflecting an incoming call while ringing with the softphone]] * [[http://help.it.ox.ac.uk/chorus/desktop-client#DesktopClient_TransferDevice|Transferring the call to another device]] '''Directory '''- see [[http://help.it.ox.ac.uk/chorus/contacts-and-directory|Contacts and Directory]] ''[[http://help.it.ox.ac.uk/chorus/atoz#top|return to top]]'' '''[[http://help.it.ox.ac.uk/chorus/emergency-calls|Emergency Calls]]''' ''see also'' [[http://help.it.ox.ac.uk/chorus/criticallines|Critical Lines]] '''[[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Executive Assistant / Manager phones]]''' ([[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs.pdf|print version]]) * [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Answering calls]] * [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Phone behaviour]] * [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Intercom]] * [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Blind Transfer]] * [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Announced Transfer]] * [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Forwarding calls]] * [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Introduction]] * [[http://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Basic phone operation]] ''[[http://help.it.ox.ac.uk/chorus/atoz#top|return to top]]'' '''FAX machines''' - see [[http://help.it.ox.ac.uk/chorus/analogue-telephone-extensions|Analogue Telephone Extensions]] '''[[http://help.it.ox.ac.uk/chorus/issues-and-feature-requests|Feature requests]]''' for current service '''[[http://help.it.ox.ac.uk/sites/ithelp/files/resources/Chorus-Phone-Guide-Managers_Secretaries.pdfhttp://help.it.ox.ac.uk/sites/ithelp/files/Chorus-Phone-Guide-Managers_EAs_web.pdf|Forwarding calls]]''' - Manager/EA phones '''Frequently Asked Questions''' ([[http://help.it.ox.ac.uk/chorus/frequently-asked-questions|FAQs]]) ''[[http://help.it.ox.ac.uk/chorus/atoz#top|return to top]]''